Services
UX Design, UI Design, Information design
Overview:
"I designed this app based on real-life burnout."
During my time working in a hotel, ineffective communication and unmanaged stress led to widespread burnout. One by one, people quit, and eventually, so did I.
This experience inspired me to design a solution that focuses on early prevention, emotional awareness, and healthy communication in the workplace.
Tools Used
THE PROBLEM
At least ones in your life you experience burnout
In today's fast-paced work environment, employees face unprecedented levels of stress, overwhelming workloads, and a lack of mental health support.
76%
of employees experience burnout at work
80%
quit their job because of poor management
£30M
lost annually due to workplace stress
The Impact on People & Productivity
💔 Personal Toll
• Mental health deterioration
• Physical health issues
• Work-life imbalance
• Emotional exhaustion
📉 Business Impact
• Decreased productivity
• High employee turnover
• Reduced team morale
• Increased absenteeism
Main Goal
Reduce burnout and improve employee wellbeing through proactive mental health support and enhanced workplace communication.
✨ Introducing HappyTeam A proactive solution to prevent burnout and build healthier workplaces
PROJECT GOALS
My Mission
Support Employees Daily
Provide accessible tools for daily emotional check-ins, mood tracking, and mental wellness resources.
Early Detection for Managers
Equip managers with insights and dashboards to identify stress patterns before they escalate.
Build Healthy Culture
Foster open communication and normalize mental health conversations in the workplace.
Success Metrics
-40%
Burnout Cases
+60%
Employee Engagement
+75%
Manager Awareness
-50%
Turnover Rate
HAPPY
TEAM
This colour was my last choice for the emotive calm impact
Typography & Color
Ag
titolo Big
20/Auto
Ag
titolo medio
15/Auto
Ag
titolo piccolo
12/Auto
E62256
100%
F8EAD9
100%
7BA5FF
100%
Primary Font
Kodchasan Bold 20
Design System & Guidelines
Brand Identity
Panic Button
Instant access to emergency support and calming resources when you need them most
Improve your Wellbeing
Set personalised goals, track progress, and build healthy habits with guided activities tailored to you
Positive Language
Transform your daily communication with uplifting, encouraging messages that promote mental wellness
Additional Features
How are you today?
😢
😕
😐
😊
😄
Employees regularly check in with their emotional state using a simple mood scale. This allows early detection of stress and burnout patterns over time.
Emotional check-ins
Users create a personal profile where they can describe their role, work environment, and current challenges. This helps personalise the experience and build context for support.
Employee onboarding & profile setup
How it works:
How It Works
1
Employee Onboarding & Profile Setup
Users create a personal profile where they can describe their role, work environment, and current challenges. This helps personalize the experience and build context for support.
2
Emotional Check-ins
Employees regularly check in with their emotional state using a simple mood scale. This allows early detection of stress and burnout patterns over time.
3
AI-Powered Insights & Alerts
The system analyzes mood patterns and sends alerts to managers when team members show signs of prolonged stress or declining wellbeing.
4
Manager Support & Action
Managers receive actionable recommendations and can offer support through in-app messaging, booking 1-on-1s, or connecting employees with specialists.
HappyTeam Platform
A proactive, integrated mental health platform that facilitates connections and encourages the sharing of concerns, promoting a healthy and productive work environment!
THE SOLUTION
IDEATION
Brainstorming Solutions
From problem to possibility exploring creative approaches to prevent burnout
👨💼
Marcus
Hotel Operations Manager, 42
Goals & Needs
• Wants to support team wellbeing proactively
• Needs visibility into team stress levels
• Desires tools to improve team communication
Pain Points
• Only discovers issues after productivity drops
• Team members don't share concerns early
• Lacks training on mental health support
"I wish I could see warning signs before my team reaches breaking point."
👩💼
Sarah
Hotel Receptionist, 28
Goals & Needs
• Wants to communicate stress without seeming incapable
• Needs accessible mental health support during work
• Seeks work-life balance tools
Pain Points
• Feels overwhelmed but doesn't speak up
• Manager doesn't notice her stress levels
• Existing wellness apps feel disconnected from work
"I wish there was an easy way to tell my manager I'm struggling without a formal meeting."
Meet My Users
USER PERSONAS
Key Research Questions
When do you feel most overwhelmed at work?
Understanding stress triggers
How does your manager support your wellbeing?
Manager-employee dynamics
What tools do you currently use for mental health?
Current solutions & gaps
Do you feel comfortable sharing concerns at work?
Communication barriers
Primary Research
12 User Interviews
Hotel & hospitality workers
Survey (50+ responses)
Stress & communication patterns
Competitor Analysis
Platforms Analyzed:
• Headspace for Work
• Calm Business
• Microsoft Viva Insights
• Wellness apps
KEY GAP FOUND:
Lack of manager-employee communication tools
Secondary Research
• Burnout statistics & trends
• Workplace mental health reports
• Industry white papers
To better understand users' motivations and pain points, I conducted user interviews within the hotel and hospitality industry, drawing from my own work experience. The research focused on mental health awareness and burnout, uncovering real challenges that informed the design of HappyTeam as a burnout-prevention tool.
User Research
RESEARCH PHASE